FEATURED PROJECT

BOPIS Enhancements

As Five Below’s online and in-store experiences grew, customers increasingly expected a seamless way to shop online and pick up in person—but the existing BOPIS flow was fragmented and unreliable. Shoppers often encountered incorrect store availability, lost carts, and confusing pickup options that led to frustration and high abandonment rates. The BOPIS enhancement project was launched to rebuild trust, simplify checkout, and create a frictionless omnichannel experience that connected the energy of Five Below stores with the convenience of digital shopping.

FEATURED PROJECT

Accounts Feature (WIP)

Five Below had an accounts feature on their previous tech stack which was not brought over after a replatform project. With the replatform complete with major bugs ironed out as well as tech debt addressed, the feature is now being reurrected alongside a future loyalty program at Five Below.

FEATURED PROJECT

Nexon

Nexon is a South Korean video game company that specializes in developing and publishing online games. Founded in 1994, Nexon is known for its expertise in creating multiplayer online games, particularly within the free-to-play (F2P) model.

FEATURED PROJECT

eBags

eBags was an online retailer of handbags, luggage, backpacks, laptop bags, and travel accessories. While there, I was the lead on UX improvements and front-end design across all global navigation touchpoints.

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